We understand that sometimes our customers may need to request a refund for their purchase of IYRO ERP's refund policy:
Refund requests must be submitted within 14 days of purchase
To be eligible for a refund, the software must not have been activated.
Refunds will not be granted if the software has been activated or if the request is made after the 14-day window.
Refunds will only be issued to the original purchaser and the same payment method used for the purchase will be used for the refund.
We reserve the right to refuse a refund request if we suspect fraudulent or abusive activity.
Please note that any customization or integration services provided by our team are non-refundable. We also do not provide refunds for any third-party add-ons or plugins.
If you meet the eligibility criteria for a refund and wish to request one, please contact our customer support team with your purchase details and reason for the request. We will process your request as soon as possible.
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